If you’ve made the smart, money saving decision to buy a dental card, be congratulated on your forethought and assurance of financial reliability in the unfortunate — and hopefully avoidable event — that you or one of your loved ones requires dental work. You have made a valuable investment in to an oft-overlooked area of health.
Now that you have made the decision to go ahead, it is time to look at the possibilities when it comes to securing a dental card services provider. Here’s four tips on what you should look for:
1. Reviews are essential.
In the digital age, you don’t need to rely on gut instinct when purchasing something for the first time. Use online review sites or just directly Google or input in to Facebook the name of the company you are considering, and you will soon find other customers and their experiences. If you find negative experiences are outweighing the bad, then it may be time to consider another company.
2. Full disclosure
There may be some procedures that a card won’t cover, a fact that unscrupulous companies may try and hide in small print, encouraging people to sign up without being fully aware of what they’re signing up to. You want to find a company that is open and transparent about the things their card will no cover or other such restrictions. If you can’t find the information on the website, then make a phone call and see how willing they are to divulge the information with minimal prodding. The more reputable they are, the quicker they will try to keep you informed.
3. Answering questions
It’s worth coming up with a couple of questions, even if you don’t really need them answering, and they testing them on the company to see how well they answer them. You want to gauge response times and the clarity of the answer. After purchase is far too late to be struggling with poor customer service, slow response to enquiries or any other myriad of issues you may encounter.
4. Clear pricing
You shouldn’t have to dig around a website for pricing. A simple, easy to understand basic price list is not being the realm of any company, and if they’re not providing it online then there could be that there’s something to hide with many exclusions. Make sure they’re willing to tell you exactly what you are paying for.
With these tips in mind, we wish you the best of luck in securing a dental card services provider.